Frequently Asked Question

How does the Duplicate Icon for the RFA Intake work
Last Updated about a month ago

The system will place the "Duplicate" icon on the top right corner inside the blue ribbon to indicate a potential duplicate of a previous RFA. The system looks at these three criteria and all 3 must match:

1. EDI Source Code/MailWare Source

2. Claim Number

3. Provider Treatment Request Date

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